Course Name : Business SpeakingDuration : 30 hrs
Classes Regular : MON/WED/FRI (2HRS)
Classes Weekend : SAT/ SUN (3HRS)
COURSE CONTENTS:
➪Running a face-to face meeting
➪Negotiating agreement
➪Running a teleconferencing
➪Saying no politely
➪Starting a conversation
➪Confirming or rearranging appointments
➪Making a complaint on the telephone
➪Dealing with a complaint on the telephone
➪Exchanging information
➪Assigning action points